Medical Front Office - Patient Service Specialist

Select Medical; Houston (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical Plan

401(k) Plan

Life & Disability Protection

Job summary

Select Medical in Houston, TX is hiring a Patient Service Specialist to greet and register patients, schedule appointments, collect co-pays, and coordinate with insurance providers, translation services, and legal offices.

The role requires traveling between centers in the greater Houston area; reliable transportation and a clean driving record are preferred. This full-time position offers mentorship, generous PTO, medical/RX, and a company-matching 401(k) retirement plan.

Qualifications

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys, insurers, translation services, and leadership teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front Desk Experience

Medical Office Experience

Scheduling Experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Houston, TX (Richmond Ave)

Type of Employment: Full-time (FLOAT)

Schedule: Weekdays - Varies

Compensation: Starting at $17 hour (pending experience)

***This position requires traveling between centers in the greater Houston area.***

***Reliable transportation and a clean driving record is preferred.***

When patients enter our outpatient physical therapy center in Houston, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience
• 1 Year of Scheduling Experience

Preferred Qualifications:

• Insurance Verification Experience
• Bilingual

Additional Data

Equal Opportunity Employer/including Disabled/Veterans