Medical Front Office - Patient Service Specialist

Select Medical; Glendale (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical plan

Company-matching 401(k) retirement

Job summary

Select Medical is seeking a Patient Service Specialist at our Glendale outpatient center to greet and register patients, schedule appointments, and handle payer interactions. This full-time front-desk role supports both patient experience and administrative operations.

The ideal candidate will have a high school diploma or GED, 1 year of front desk experience if possible, and bilingual English/Spanish abilities to assist a diverse patient base.

Qualifications

• High School Diploma or GED.
• 1 year front desk experience preferred.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Greet and register patients, explain visit process and next appointment.
• Schedule patient appointments in person and by phone.
• Communicate with attorneys, insurance companies, translation services, leaders and business development teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Front desk experience

Bilingual English/Spanish

Customer service

Scheduling appointments

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:400 S. Colorado Blvd. Suite 640, Glendale CO 80246

Type of Employment:Full-time

Schedule: Weekdays, Monday through Thursday (7am - 6pm)

Compensation:$18.00 - $20.00/hour, based on experience

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Bilingual (English/Spanish Speaking)

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Applications are accepted on an ongoing basis.