Medical Front Office - Patient Service Specialist

Select Medical; Colorado Springs (CO); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Job summary

Select Medical in Colorado Springs, CO is hiring a Patient Service Specialist to handle front desk duties, schedule appointments, and coordinate with insurers. You will greet patients, collect co-pays, verify insurance, and support clinic operations during standard hours Monday–Friday.

The role requires a high school diploma or GED with preference given to those with front desk and insurance verification experience. Join a team dedicated to patient care and service excellence.

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 year front desk experience and insurance verification experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance companies, translation services, and leadership teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Insurance verification

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location:5825 Delmonico Dr Ste 100 Colorado Springs, CO 80919

Type of Employment:Full-time

Schedule:Weekdays, Monday through Friday (Clinic Hours 7am-6pm)

Compensation:$19.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Applications are accepted on an ongoing basis