Medical Front Office - Patient Service Specialist

Rush University Medical Center; Englewood (CO); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Vision/Dental coverage

401(k) retirement plan

Job summary

Rush University Medical Center is seeking a Patient Service Specialist in Englewood, CO, to greet and register patients at the front desk and assist with scheduling and payments. The role supports both patient experience and center operations at 205 West Hampden Ave, Englewood, CO 80110.

The position is full-time, weekdays, with compensation of $19.00–$20.00 per hour. Preferred candidates have Front Desk or healthcare experience and a high school diploma or GED.

Qualifications

• High School Diploma or GED required.
• Preferred: 1 Year Front Desk experience.
• Preferred: Healthcare experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 205 West Hampden Ave, Englewood, CO 80110

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday

Compensation: $19.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum

• High School Diploma or GED

Preferred

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Applications are accepted on an ongoing basis.