Medical Front Office - Patient Service Specialist

Talentify; Columbus (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Mentorship & orientation program

Generous PTO

Health, vision, and dental insurance

Company-matching 401(k) retirement

Job summary

Talentify is seeking a Patient Service Specialist to greet and register patients at our Columbus outpatient center. You will schedule appointments, assist patients with visit details, and coordinate with insurance companies and external offices to ensure smooth operations.

The role requires minimal qualifications and offers a full-time schedule with competitive hourly compensation. Benefits include PTO, health coverage, and retirement plans.

Qualifications

• High School Diploma or GED required.
• 1 year of medical office experience preferred.
• 1 year of front desk experience preferred.
• Insurance verification experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with offices, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Front desk

Phone etiquette

Administrative tasks

Education

High School Diploma or GED

Tools

Insurance verification software

Job description

Overview

Position:

Patient Service Specialist

Location:

6021 Cleveland Ave. Columbus, OH 43231

Type of Employment:

Full-time

Schedule:

Monday- Friday (M/W 10-7, T/R 8-5, F 7-4)

Compensation:

$17.00 - $18.50/hour (pending experience)

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED

Preferred Qualifications:

• 1 Year of Medical Office Experience
• 1 Year of Front Desk Experience
• Insurance Verification Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans