Medical Front Office - Patient Service Specialist

Rush University Medical Center; Stow (OH); In loco; USD 22.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentorship program

Generous PTO

Medical insurance

401(k) match

Descrizione del lavoro

Rush University Medical Center in Stow, OH (3903 Darrow Road) is seeking a Patient Service Specialist to warmly welcome patients at the front desk and manage the patient flow and related business tasks.

You will greet and register patients, schedule appointments, collect co-pays, verify insurance, and coordinate with offices to ensure accurate information and a smooth visit. This full-time role includes evenings and a schedule from Monday to Friday.

Competenze

• High School Diploma or GED required.
• Preferred: 1 year front desk experience.
• Preferred: Healthcare experience.

Mansioni

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Formazione

High School Diploma or GED

Descrizione del lavoro

Overview

Position: Patient Service Specialist

Location: 3903 Darrow Road Stow, OH 44224

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary/2 evenings till 7pm per week)

Compensation: $16.00 - $18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Stow, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans