Medical Front Office - Patient Service Specialist

Talentify; Butler (Butler County); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Mentorship orientation programs

Generous PTO

Medical/RX, health, vision, and dental

401(k) retirement plans with life and

Job summary

Talentify is seeking a Patient Service Specialist for our Butler, PA outpatient physical therapy center. You will be the first point of contact, greeting patients, registering them, and guiding them through the visit and next appointment while coordinating front-desk tasks.

This full-time role requires strong communication, ability to schedule in person and by phone, collect co-pays, verify insurance, and liaise with attorneys, insurers, and other partners to keep operations running smoothly.

Qualifications

• High School Diploma or GED.
• Healthcare experience.
• 1 Year Front Desk experience.

Responsibilities

• Greet and register patients and explain visit expectations and next appointment while checking out
• Schedule patient appointments in person and by phone
• Communicate with attorneys, insurers, translation services, operations leaders, and business development
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications

Skills

Healthcare experience

Front desk experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 256 New Castle Road, Suite B, Butler, PA 16001

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary/3-4 evenings until 7pm per week)

Compensation: $15.00 - $18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Butler, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• Healthcare experience
• 1 Year Front Desk experience

Preferred:

• 1 Year of Medical Office Experience
• 1 Year of Scheduling Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans