Medical Front Office - Patient Service Specialist

Select Medical; Pittsburgh (Allegheny County); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX, health, vision, and dental plan offerings

Company-matching 401(k) retirement plans

Job summary

A health care provider in Pittsburgh is seeking a Patient Service Specialist to manage front desk operations. This full-time role includes greeting patients, scheduling appointments, and processing insurance. Candidates should have a High School Diploma and at least 1 year of front desk experience in a medical office environment. The position offers competitive compensation and comprehensive benefits.

Qualifications

• Must have a High School Diploma or GED.
• Health Care Experience is required.
• At least 1 year of Front Desk Experience.

Responsibilities

• Greet and register patients.
• Schedule patient appointments.
• Communicate with insurance companies.
• Collect co-pays and manage approvals.

Skills

Health Care Experience

Front Desk Experience

Scheduling

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Patient Service Specialist

Position: Patient Service Specialist
Location: Pittsburgh, PA
Type of Employment: Full-time
Schedule: Monday and Wednesday 8am - 7pm, Thursday 10-7, Friday 8-5
Compensation: $14.00-18.00 /hr (pending experience)

When patients enter our outpatient physical therapy center in Pittsburgh, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center.

Why Join Us (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities include:

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum Requirements

• High School Diploma or GED
• Health Care Experience
• 1 Year of Front Desk Experience

Preferred Qualifications

• 1 Year of Medical Office Experience
• 1 Year of Scheduling Experience