Medical Front Office - Patient Service Specialist

Select Medical; Beaver Falls (Beaver County); On-site; USD 19,000 - 22,000; Full time

Job summary

Select Medical in Beaver Falls, PA is seeking a Patient Service Specialist to manage front desk time and patient flow at our outpatient physical therapy center. You will greet patients, schedule appointments, handle co-pays, verify insurance, and coordinate with clinics and providers to ensure a smooth visit.

This full-time role offers mentorship, PTO, health benefits, and a 401(k) with company matching.

Qualifications

• High School Diploma or GED required.
• At least 1 year of front desk or receptionist experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 2580 Constitution Blvd, Beaver Falls, PA 15010

Type of Employment:Full-time

Schedule: Monday - Friday (2 evenings till 7pm per week)

Compensation:$14.00 - $16.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Beaver Falls, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year of Front Desk Experience

Preferred:

• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans