Medical Front Office - Patient Service Specialist

Select Medical; Brandon (FL); In loco; USD 22.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentorship program

Generous PTO

Comprehensive health plan

401(k) matching

Life & disability protection

Descrizione del lavoro

Select Medical in Brandon, FL is seeking a Patient Service Specialist to greet and register patients, explain visit expectations, and help coordinate upcoming appointments. You will handle front-desk duties, schedule in person and by phone, and support billing tasks such as collecting co-pays and initiating insurance verifications.

The ideal candidate has a High School Diploma or GED, at least 1 year of front desk and healthcare experience, and may be bilingual.

Competenze

• High School Diploma or GED required.
• 1 year front desk experience.
• Healthcare experience required.

Mansioni

• Greet/register patients and share visit expectations and next appointment info.
• Schedule patient appointments in person and by phone.
• Communicate with attorneys, insurers, translators, and internal teams.
• Collect co-pays, manage payer approvals, and verify insurance.

Conoscenze

Front desk experience

Healthcare experience

Bilingual

Formazione

High School Diploma or GED

Strumenti

Insurance verification systems

Medical office software

Descrizione del lavoro

Overview

Position: Patient Service Specialist

Location: Brandon, FL

Type of Employment:Full-time

Schedule: Weekdays (Varies)

Compensation:$16.00-$20.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Brandon, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience
• Insurance Verification Experience
• Bilingual

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.