Medical Front Office - Patient Service Specialist

Rush University Medical Center; Orlando (FL); On-site; USD 22,000 - 26,000; Part time

Job summary

Talentify's outpatient physical therapy center in Orlando seeks a Patient Service Specialist to greet patients at the front desk, register them, and guide them through visits. You will handle scheduling and maintain clear communication with insurance providers and care teams to support smooth patient experiences.

The role is PRN/Per Diem with weekday needs; starting pay is $16.25/hour, dependent on experience, and 401k eligibility is noted for longer-term engagement.

Qualifications

• High School Diploma or GED.
• 1 year front desk experience.
• 1 year medical office experience.
• Bilingual in English and another language preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys, insurance companies, translation services and leaders.
• Collect co-pays, manage payer approvals and perform insurance verifications.

Skills

Front Desk Experience

Medical Office Experience

Bilingual

Health care experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Orlando, FL

Type of Employment: PRN/Per Diem

Schedule: Weekdays as Needed, Varies

Compensation: Starting at $16.25/hour (pending experience)

When patients enter our outpatient physical therapy center in Orlando, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Preferred Qualifications:

• Health care experience
• Bilingual

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.