Medical Front Office - Patient Service Specialist

Select Medical; Largo (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Mentorship and orientation programs

Generous PTO

Medical, Rx, vision, dental plan

Company-matching 401(k) retirement

Job summary

Select Medical in Largo, FL is seeking a Patient Service Specialist to manage front-desk duties and patient flow at our outpatient physical therapy center. The role involves greeting and registering patients, scheduling appointments, and coordinating with insurers and attorneys where needed to ensure smooth visits.

Responsibilities include collecting co-pays, obtaining authorizations, and communicating with translation services.

Qualifications

• High School Diploma or GED
• 1 Year of Medical Office Experience
• Insurance Verification Experience
• 1 Year of Scheduling Experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Skills

Scheduling experience

Insurance verification

Medical office experience

Front desk experience

Education

High School Diploma or GED

1 year of medical office experience

1 year of scheduling experience

Job description

Overview

Position:Patient Service Specialist

Location: Largo, FL

Type of Employment: Fulltime

Schedule:Weekdays (Varies between 7am and 6pm)

Compensation:Starting at $17/hour (pending experience)

When patients enter our outpatient physical therapy center in Largo, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Medical Office Experience
• Insurance Verification Experience
• 1 Year of Scheduling Experience

Preferred Qualifications:

• Health care experience
• Bilingual
• Previous Therapy Experience
• 1 Year of Front Desk Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.