Medical Front Office - Patient Service Specialist

Select Medical; Alaska; On-site; USD 26,000 - 29,000; Part time

Job summary

Select Medical's outpatient physical therapy center in Sterling, AK is seeking a Part-Time Patient Service Specialist. The role supports both the patient experience at the front desk and the center's business operations, with hours 2pm–6pm, Monday through Friday.

You will greet and register patients, schedule appointments, collect co-pays, and coordinate with insurers and other partners to ensure smooth visits.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 33455 Sterling Hwy, Sterling, AK 99672

Type of Employment: Part Time

Schedule: Weekdays, Monday through Friday (2pm - 6pm)

Compensation:$19.00 - $21.00/hour

When patients enter our outpatient physical therapy centers,we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans