Medical Front Office - Patient Service Specialist

Talentify; Evergreen (CO); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical plan

401(k) plan

Job summary

Talentify is seeking a Patient Service Specialist for our Evergreen, CO outpatient physical therapy center. You will manage front-desk operations, greet patients, schedule appointments, and handle co-pays and insurance verifications to ensure a smooth patient experience.

The role offers a full-time schedule (Mon–Fri) with a compensation of $19.00–$20.00 per hour. A strong customer service mindset will help you excel in this environment.

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year front desk experience.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients and inform them about visits and next appointment.
• Schedule patient appointments in person and by phone.
• Communicate with attorney offices, insurance companies, translation companies, market leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: 30940 Stagecoach Blvd, Suite 110 Evergreen, CO 80439

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday

Compensation: $19.00 - $20.00/hour

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Applications are accepted on an ongoing basis.