Medical Front Office - Frisco, TX

North Star Diagnostic Imaging; Frisco (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO per Hour Worked

Scrubs

Job summary

North Star Diagnostic Imaging is seeking a front-desk receptionist to greet patients, schedule appointments, and manage records in a patient-centered environment.

Responsibilities include processing payments, maintaining confidentiality, and ensuring smooth clinic operations Monday through Friday, 1pm–9pm. This role supports patients and referring physicians while contributing to team efficiency.

Qualifications

• Experience in medical front desk or clinic reception preferred.
• Strong communication and organizational skills essential.
• Ability to maintain patient confidentiality and accuracy in records.

Responsibilities

• Greet patients and visitors in person or by phone, answering inquiries or routing them appropriately.
• Schedule patient appointments to optimize clinic flow and reduce wait times.
• Maintain accurate patient records and accounts; collect payments as needed.
• Manage patient accounts, update personal and financial information; process third-party claims as required.
• Support patients in distress and coordinate with clinical staff as needed.

Skills

Multi-tasking

Telephone skills

Customer service

Time management

Scheduling

Attention to detail

Job description

Current position isMonday-Friday 1pm to 9pm

$18/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• PTO per Hour Worked
• Scrubs