Medical Front Desk Receptionist

Assist Point Inc; Frisco (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible hours

Job summary

Assist Point Inc. in Frisco, TX is seeking a friendly Medical Front Desk Receptionist to greet patients, manage appointments, and handle insurance information with discretion and professionalism.

You will coordinate with medical staff, verify insurance, collect co-pays, and maintain accurate records using EHR systems. The role emphasizes exceptional customer service, strong communication, and the ability to multitask in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent required; additional certification in medical office administration is a plus.
• Previous experience as a receptionist or administrative assistant in a medical or healthcare setting preferred.
• Familiarity with electronic health record (EHR) systems and medical terminology.

Responsibilities

• Greet and check in patients upon arrival, ensuring a welcoming and professional atmosphere.
• Answer and direct incoming phone calls promptly and courteously.
• Schedule and confirm patient appointments using electronic health record (EHR) systems.
• Verify patient insurance information and collect co-pays or payments as required.
• Maintain accurate patient records and update personal and insurance information as needed.
• Coordinate with medical staff to ensure smooth patient flow and timely communication.
• Handle patient inquiries and resolve issues or escalate to appropriate personnel.
• Prepare and organize patient paperwork and forms prior to appointments.
• Maintain a clean and organized front desk area.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma

Medical office administration certification

Tools

EHR systems

Microsoft Office Suite

Job description

We are seeking a friendly and organized Medical Front Desk Receptionist to join our healthcare team in Frisco, TX. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment.

Key Responsibilities

• Greet and check in patients upon arrival, ensuring a welcoming and professional atmosphere.
• Answer and direct incoming phone calls promptly and courteously.
• Schedule and confirm patient appointments using electronic health record (EHR) systems.
• Verify patient insurance information and collect co-pays or payments as required.
• Maintain accurate patient records and update personal and insurance information as needed.
• Coordinate with medical staff to ensure smooth patient flow and timely communication.
• Handle patient inquiries and resolve issues or escalate to appropriate personnel.
• Prepare and organize patient paperwork and forms prior to appointments.
• Maintain a clean and organized front desk area.

Qualifications

• High school diploma or equivalent required; additional certification in medical office administration is a plus.
• Previous experience as a receptionist or administrative assistant in a medical or healthcare setting preferred.
• Familiarity with electronic health record (EHR) systems and medical terminology.
• Strong interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
• Ability to multitask and work efficiently under pressure.

This position is based in a medical office environment in Beaumont, TX. The role involves frequent interaction with patients, medical staff, and insurance providers. The Medical Front Desk Receptionist will work standard office hours with occasional flexibility as needed.