Medical Front Office - Dallas, TX

North Star Diagnostic Imaging, Llc; Dallas (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO per Hour Worked

Scrubs

Job summary

North Star Diagnostic Imaging, Llc in Dallas is seeking a courteous front desk receptionist to support patient scheduling and billing processes. You will greet patients, collect payments, and maintain accurate records to ensure efficient daily operations.

Responsibilities include answering inquiries, protecting patient confidentiality, managing the reception area, and assisting with third-party claims. Hours are Monday through Friday, 8am–5pm with a one-hour lunch, pay is $18 per hour.

Qualifications

• Strong customer service and communication skills.
• Experience with scheduling and record-keeping.

Responsibilities

• Welcomes patients by greeting them in person or on the telephone.
• Answers inquiries or refers them as needed to schedule appointments.
• Keeps patient appointments on schedule and manages reception flow.
• Comforts patients by addressing anxieties and answering questions.
• Maintains patient records by filing and retrieving information.
• Maintains patient accounts by updating personal and financial information.
• Records and collects patient charges; handles third-party claims.
• Assists patients in distress and responds to emergencies as needed.
• Protects patient rights by keeping information confidential.
• Follows policies and procedures to maintain smooth operations.
• Contributes to team effort by achieving related results as needed.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

Current position is Monday-Friday 8am - 5pm with 1 hour lunch

$18/Hour

Job Purpose

• Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; Taking patient payments; etc

Duties

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Helps patients in distress by responding to emergencies
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Maintains operations by following policies and procedures; reporting needed changes
• Contributes to team effort by accomplishing related results as needed

Skills/Qualifications

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• PTO per Hour Worked
• Scrubs