Medical Front Office - Dallas, TX

North Star Diagnostic Imaging; Dallas (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO per Hour Worked

Scrubs

Job summary

North Star Diagnostic Imaging in Dallas seeks an organized front desk specialist to manage patient flow, scheduling, and payments. You will greet patients, schedule visits, and maintain accurate records with confidentiality.

The role requires strong customer service, communication, and multi-tasking in a fast-paced outpatient setting with standard daytime hours.

Qualifications

• Front desk experience with scheduling and payments.
• Strong communication and customer service skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet patients and visitors, answer inquiries, and refer as needed.
• Schedule appointments and maintain patient records.
• Collect payments and update financial information.
• Protect patient confidentiality and ensure data accuracy.
• Support revenue cycle by billing and third-party claims where possible.
• Assist during emergencies and maintain reception area.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

Current position isMonday-Friday 8am - 5pm with 1 hour lunch

$18/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

PTO per Hour Worked

Scrubs