Medical Front Office - Float

Select Medical; Grapevine (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

Paid Time Off

Extended Illness Days

401(k) with company match

Disability insurance

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Grapevine, TX is seeking a Full Time Patient Service Specialist (PSS) - Float. This role requires travel to multiple outpatient clinics in Grapevine and surrounding areas, with hours varying Mon–Fri between 7am–7pm.

Starting hourly salary ranges from $18 to $25 based on experience. The PSS will manage referrals, intake, data entry, billing reports, and verify insurance while collecting copays and assisting patients throughout visits.

Qualifications

• Customer service experience is preferred.
• Knowledge of insurance verification processes.
• Experience with healthcare office administration is desirable.

Responsibilities

• Coordinates patient appointments and supports treatment adherence.
• Registers patient information and ensures forms are complete in the electronic medical record.
• Verifies insurance and obtains required authorizations; explains benefits and financial responsibilities.
• Collects patient responsibility at visits and scans medical documents.
• Reconciles charges and posts daily for clean claim processing.
• Responds to information requests from patients, other departments and physicians.
• Maintains office, orders supplies and manages mail.
• Willing to adjust schedule to center needs and travels to non-home location centers as needed.

Skills

Customer service experience

Insurance verification

Healthcare office administration

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Grapevine, TX

Patient Service Specialist (PSS) - Float

Hours: vary between Monday - Friday 7am - 7pm

Full Time

Candidate will be required to travel to multiple outpatient clinics.

Areas of coverage:

Grapevine, Southlake, Flower Mound, Roanoke, Argyle, Denton Mayhill, Coppell, The Colony

Starting salary: $18 - $25 per hour based off experience

Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

Looking for a Full Time Float. Preferred candidate is organized, detail oriented, flexible and able to work well with others or independently. A self-starter that can provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
• Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
• Collects toward patient responsibility at each visit.
• Scan and maintain medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all request for information from patients, other department and physicians.
• Maintains office, orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels Attends all mandatory meetings and in-service education programs.
• Travels to non-home location center or other site for coverage when necessary.

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans