Patient Service Specialist - Float

Select Medical; Denton (TX); On-site; USD 36,000 - 54,000; Part time

Benefits offered by this job

Per Diem

Job summary

Baylor Scott & White Institute for Rehabilitation in Denton, TX is seeking a PRN Float Patient Service Specialist (PSS). The role covers multiple outpatient clinics; duties include arranging appointments, verifying benefits, data entry, and billing tasks.

Travel to various centers is required, with schedule adjustments to center needs. Ideal candidates are organized, customer-focused, and able to work independently or with others.

Qualifications

• Customer service experience preferred.
• Knowledge of insurance verification processes.
• Healthcare, medical, or dental office administration experience.
• HS diploma or GED is required.

Responsibilities

• Coordinates patient appointments and supports treatment adherence.
• Registers patient information with signatures in the electronic medical record.
• Verifies insurance and obtains required authorizations; explains benefits.
• Collects patient payments and ensures accurate billing at visits.
• Maintains office and supplies, and manages mail and paperwork.
• Willing to travel to multiple outpatient centers as needed.

Skills

Customer service

Insurance verification

Healthcare administration

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Denton, TX

Patient Service Specialist (PSS) - Float

Hours: vary between Monday - Friday 7am - 7pm

Per Diem

(As Needed)

Candidate will be required to travel to multiple outpatient clinics.

Areas of coverage:

Denton, Argyle, Coppell, The Colony, Aubrey, prosper, Frisco, Grapevine, Southlake

Responsibilities

Looking for a PRN Float. Preferred candidate is organized, detail oriented, flexible and able to work well with others or independently. A self-starter that can provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
• Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
• Collects toward patient responsibility at each visit.
• Scan and maintain medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all request for information from patients, other department and physicians.
• Maintains office, orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels Attends all mandatory meetings and in-service education programs.
• Travels to non-home location center or other site for coverage when necessary.

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans