Medical Front Office

VERASAGE TX LLC; Richmond (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Job summary

VERASAGE TX LLC is a fast-paced primary care clinic seeking a Front Office Coordinator to ensure a smooth, welcoming experience for patients. You are the first point of contact, handling calls, appointments, and check-in/check-out with a focus on patient-centered service.

The role requires bilingual Spanish skills, solid front office experience, and the ability to multitask in a busy healthcare setting. In-person, full-time position with opportunities to grow within the organization.

Qualifications

• Bilingual in Spanish required.
• Prior medical front office experience preferred.
• Familiar with insurance verification and eligibility processes.
• Proficient with EMR systems (CureMD a plus).

Responsibilities

• Greet patients and provide a welcoming, professional experience
• Answer and manage multiple phone lines efficiently
• Schedule and confirm patient appointments
• Verify patient insurance eligibility and benefits
• Collect copays, deductibles, and patient balances
• Maintain accurate patient demographics and insurance information
• Assist with check-in/check-out processes
• Coordinate with clinical and billing teams to ensure smooth workflow

Skills

Bilingual Spanish

Front office exp

Customer service

Multitasking

Tools

CureMD

Job description

Benefits

• 401(k)
• Employee discounts
• Paid time off

Job description

About Us: We are a fast-paced primary care clinic committed to providing high quality, patient centered care. We are looking for a reliable and personable Front Office Coordinator to join our team and help create a smooth and welcoming experience for our patients.

Position Summary: The Front Office Coordinator serves as the first point of contact for patients and plays a key role in daily clinic operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a busy healthcare environment.

Key Responsibilities

• Greet patients and provide a welcoming, professional experience
• Answer and manage multiple phone lines efficiently
• Schedule and confirm patient appointments
• Verify patient insurance eligibility and benefits
• Collect copays, deductibles, and patient balances
• Maintain accurate patient demographics and insurance information
• Assist with check-in/check-out processes
• Coordinate with clinical and billing teams to ensure smooth workflow

Qualifications

• Bilingual in Spanish required
• Previous medical front office experience preferred
• Basic knowledge of insurance verification and eligibility processes
• Ability to multitask and work effectively in a fast-paced environment
• Strong communication and customer service skills
• Team-oriented with a positive and professional attitude
• Proficient with computers and EMR systems (experience with CureMD is a plus)

What We Offer

• Competitive pay (based on experience)
• Supportive team environment
• Opportunity to grow within the organization
• Full-time schedule

Work Location

In person