Medical Front Office Associate

BIONICS ORTHOTICS AND PROSTHETICS; San Diego (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Paid time off

Training & development

Job summary

BIONICS ORTHOTICS AND PROSTHETICS, located in San Diego, California, is seeking a healthcare professional to manage patient interactions. Responsibilities include scheduling appointments, directing patients, and handling insurance authorizations. The ideal candidate must be bilingual in Spanish and English, possess strong communication skills, and be proficient in computer use. This position offers a supportive team environment with opportunities for development and performance-based bonuses. Join us in enhancing patient experiences through innovative care.

Qualifications

• Must be a career-minded professional.
• Team player with a positive attitude.
• Must possess strong communication skills.

Responsibilities

• Schedule appointments and manage patient flow.
• Translate between English and Spanish as needed.
• Collect co-pays and maintain confidentiality.
• Data input and direct patient communications.

Skills

Bilingual (Spanish/English)

Strong verbal and written communication skills

Computer literacy

Ability to manage multiple projects

Punctuality and accountability

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development

We are an orthotics and prosthetics healthcare provider that has focused on delivering the best possible patient experience for over 40 years through innovative solutions, passionate advocacy, and the highest professional standards.

Responsibilities

• Scheduling appointments
• Translating (Spanish/English bilingual skills) as needed
• Directing patients to clean and presentable rooms
• Collecting co-pays and balances
• Obtaining receipts of delivery, signed by patient
• Maintaining patient confidentiality
• Answering and directing incoming calls
• Filing patient charts
• Data input
• Corresponding with medical personnel, hospitals, health insurance companies, etc.
• Medical insurance authorizations and verification
• Prioritizing tasks and workload, being flexible in assuming various assignments
• Being a team player, having a positive attitude, presenting professional attire, appearance, and demeanor
• Filling in when needed with other front-office positions

Desired Skillset

The ideal candidate for this position is a career-minded professional and team player with a positive attitude.

Other requirements include but are not limited to:

• Bilingual (Spanish/English)
• Strong verbal and written communication skills
• Computer literacy
• Ability to manage multiple projects and responsibilities simultaneously
• Punctuality and accountability