Health Care Front desk

CardioClinic; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A growing healthcare clinic in Houston is seeking a reliable Front Desk employee as the first point of contact for patients. Responsibilities include answering calls, scheduling appointments, handling insurance verifications, and maintaining electronic records. Ideal candidates will have previous healthcare experience, strong communication skills, and a compassionate, patient-centered attitude. This is an opportunity to work in a dynamic environment, supporting exceptional patient care.

Qualifications

• Previous medical front desk or healthcare experience preferred.
• Strong phone etiquette and communication skills.
• Ability to multitask and stay organized in a busy environment.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Schedule, reschedule, and confirm patient appointments.
• Check patients in and out efficiently.

Skills

Attention to detail

Team-oriented mindset

Time management

Compassionate attitude

Tools

EMR systems

Job description

About Us

We are a busy and growing healthcare clinic dedicated to providing exceptional patient care in a professional and compassionate environment. We are seeking a reliable, organized, and patient-focused Front Desk employee to join our team.

Position Summary

The Front Desk position serves as the first point of contact for patients and plays a vital role in ensuring smooth daily clinic operations. This individual must demonstrate professionalism, strong communication skills, and the ability to multitask in a fast-paced medical setting.

Key Responsibilities

• Answer incoming phone calls promptly and professionally
• Schedule, reschedule, and confirm patient appointments
• Check patients in and out efficiently
• Manage and distribute incoming/outgoing faxes
• Verify patient demographics and insurance information
• Maintain accurate electronic medical records
• Collect copays and balances as needed
• Coordinate with clinical staff to ensure clinic flow stays on schedule
• Provide excellent customer service to all patients and visitors

Qualifications

• Previous medical front desk or healthcare experience preferred
• Strong phone etiquette and communication skills
• Ability to multitask and stay organized in a busy environment
• Familiarity with EMR systems preferred
• Knowledge of insurance verification and basic billing processes is a plus
• Professional appearance and demeanor

Skills & Competencies

• Attention to detail
• Team-oriented mindset
• Time management and prioritization
• Compassionate and patient-centered attitude