Medical Front Desk Specialist – Scheduling & Support

The Vascular Care Group; Lowell (MA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401K match

Job summary

The Vascular Care Group in Lowell, MA is seeking a Medical Front Desk Receptionist to support daily administrative tasks for a busy outpatient practice. You will greet patients, verify insurance, schedule appointments, process payments, and maintain organized records with a patient-centered approach.

This full-time role offers 40 hours per week with multi-line phones, HIPAA compliance, and teamwork with clinical staff.

Qualifications

• Minimum of high school diploma; associates or bachelor’s degree preferred
• 1+ years of administrative support in a medical setting preferred
• Experience with multi-line phone systems
• Strong written and verbal communication
• Proficiency with Microsoft Office

Responsibilities

• Assist patients and providers in office and on the phone, directing concerns to the appropriate party
• Verify patient eligibility and insurance before appointments
• Obtain referrals or authorizations prior to patient visits
• Maintain patient accounts and ensure accurate billing information
• Greet patients, check-in, collect insurance data
• Manage appointment flow with clinical staff
• Ensure HIPAA compliance and protect patient confidentiality

Skills

Administrative support

Customer service

Phone etiquette

Microsoft Office

Education

High School diploma

Associates or Bachelor's degree preferred

Job description

The Vascular Care Group in Lowell, MA is seeking a Medical Front Desk Receptionist to support daily administrative tasks for a busy outpatient practice. You will greet patients, verify insurance, schedule appointments, process payments, and maintain organized records with a patient-centered approach.

This full-time role offers 40 hours per week with multi-line phones, HIPAA compliance, and teamwork with clinical staff.