Medical Front Desk Specialist - Patient Experience

Nightingale; Lucedale (MS); On-site; USD 16,531 - 19,286; Full time

Benefits offered by this job

Supportive, team-oriented environment

Immediate start

Opportunity for key role in clinic operations

Job summary

A patient-centered medical practice in Lucedale, Mississippi is looking for an experienced Front Office / Front Desk professional to ensure smooth daily operations and improve patient experience. The role involves managing front desk responsibilities, handling patient check-in/check-out, verifying insurance, and using electronic health record systems like Athena. Ideal candidates are tech-savvy, organized, and possess strong communication skills. This position offers a consistent full-time schedule with a competitive pay ranging from $12 to $14 per hour based on experience.

Qualifications

• Previous front desk or medical office experience required.
• Experience with insurance verification and basic billing processes.
• EHR experience required.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet patients and manage front desk operations.
• Handle patient check-in and check-out.
• Verify insurance eligibility.
• Schedule appointments and manage calendars.
• Maintain documentation within the electronic health record.

Skills

Front desk operations

Insurance verification

EHR systems

Organizational skills

Interpersonal skills

Tools

Athena

Job description

A patient-centered medical practice in Lucedale, Mississippi is looking for an experienced Front Office / Front Desk professional to ensure smooth daily operations and improve patient experience. The role involves managing front desk responsibilities, handling patient check-in/check-out, verifying insurance, and using electronic health record systems like Athena. Ideal candidates are tech-savvy, organized, and possess strong communication skills. This position offers a consistent full-time schedule with a competitive pay ranging from $12 to $14 per hour based on experience.