Medical Front Desk Specialist - Patient Concierge

Talentify; Elgin (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental and Vision Coverage

401(k)

Healthcare Savings Account

Generous PTO Package

Health and Wellness Perks Program

Job summary

Illinois Cancer Specialists is seeking a receptionist for a full-time position in Elgin, IL. You will greet patients and visitors warmly, obtain demographic and insurance information, and collect co-pays at the time of service. The role includes maintaining a tidy lobby and supporting front-office operations across locations.

Strong emphasis on patient confidentiality and adherence to office policies. High school diploma and five years of medical office experience preferred; travel to other

Qualifications

• High school diploma or equivalent required.
• Minimum five years office experience, preferably in medical setting.

Responsibilities

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains lobby area in a neat and orderly manner
• Identifies no shows, cancelations and reschedules and processes follow up per office policy.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor.
• Travels to other sites as needed.

Education

High school diploma or equivalent

Job description

Illinois Cancer Specialists is seeking a receptionist for a full-time position in Elgin, IL. You will greet patients and visitors warmly, obtain demographic and insurance information, and collect co-pays at the time of service. The role includes maintaining a tidy lobby and supporting front-office operations across locations.

Strong emphasis on patient confidentiality and adherence to office policies. High school diploma and five years of medical office experience preferred; travel to other