Receptionist

US Oncology Inc.; Elgin (IL); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Healthcare Savings Account

Generous PTO

Wellness program

Job summary

Illinois Cancer Specialists in Elgin, IL is seeking a Receptionist (Full-Time) to greet patients, collect demographics and insurance info, and manage payments with a courteous, professional approach.

The role requires a high school diploma and at least five years of office experience, preferably in a medical setting. The front desk helps maintain a welcoming lobby and supports various administrative tasks across sites.

Qualifications

• High school diploma or equivalent required.
• Minimum five years office experience, preferably in medical setting.
• Customer-facing experience and professional presentation are essential.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and professional manner.
• Collects and verifies demographic and insurance information.
• Handles co-pays and other payments at time of visit.
• Maintains a neat and orderly lobby area and supports front office operations.
• Identifies no-shows and reschedules according to policy.
• Protects patient confidentiality and adheres to compliance standards.
• Handles typing and correspondence as requested by supervisor.
• Travel to other sites as needed.

Skills

Customer service

Communication

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

Overview

Receptionist - Full-Time - Elgin, IL

Hourly Rate $18-$20

Benefits Include: Medical, Dental and Vision Coverage; 401(k); Healthcare Savings Account; Generous PTO Package; Health and Wellness Perks Program

Under minimal supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains lobby area in a neat and orderly manner
• Identifies no shows, cancelations and reschedules and processes follow up per office policy.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor.
• Travels to other sites as needed.

Qualifications

High school diploma or equivalent required. Minimum five years office experience, preferably in medical setting.

About Illinois Cancer Specialists

Illinois Cancer Specialists (ICS) is dedicated to providing convenient, compassionate leading-edge cancer care to patients in Chicago and the surrounding areas.

With more than 30 years in practice and over 400 years of combined physician experience, IIS is changing the forefront of patient care.

Our dedicated and highly-skilled physicians and staff, who specialize in caring for patients with cancer and blood disorders, provide unparalleled access to the most innovative, advanced therapies and latest technologies throughout Chicago and the surrounding areas.

With more than 20 board certified physicians, IIS offers convenient, compassionate care in ten locations.

For more information about Illinois Cancer Specialists visit www.illinoiscancerspecialists.com.

Illinois Cancer Specialists is united in healing with The US Oncology Network, one of the nation’s largest networks of integrated, community-based oncology practices dedicated to advancing high-quality, evidence-based cancer care. As an affiliate of The US Oncology Network, IIS is united with more than 1,000 physicians nationwide. Illinois Cancer Specialists participates in clinical trials through US Oncology Research, which has played a role in approximately 60 FDA-approved cancer therapies, nearly one-third of all cancer therapies approved by the FDA to date. For more information, visit www.usoncology.com.