Full-Time Medical Front Desk & Patient Concierge

US Oncology Inc.; Elgin (IL); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Healthcare Savings Account

Generous PTO

Wellness program

Job summary

Illinois Cancer Specialists in Elgin, IL is seeking a Receptionist (Full-Time) to greet patients, collect demographics and insurance info, and manage payments with a courteous, professional approach.

The role requires a high school diploma and at least five years of office experience, preferably in a medical setting. The front desk helps maintain a welcoming lobby and supports various administrative tasks across sites.

Qualifications

• High school diploma or equivalent required.
• Minimum five years office experience, preferably in medical setting.
• Customer-facing experience and professional presentation are essential.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and professional manner.
• Collects and verifies demographic and insurance information.
• Handles co-pays and other payments at time of visit.
• Maintains a neat and orderly lobby area and supports front office operations.
• Identifies no-shows and reschedules according to policy.
• Protects patient confidentiality and adheres to compliance standards.
• Handles typing and correspondence as requested by supervisor.
• Travel to other sites as needed.

Skills

Customer service

Communication

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

Illinois Cancer Specialists in Elgin, IL is seeking a Receptionist (Full-Time) to greet patients, collect demographics and insurance info, and manage payments with a courteous, professional approach.

The role requires a high school diploma and at least five years of office experience, preferably in a medical setting. The front desk helps maintain a welcoming lobby and supports various administrative tasks across sites.