Medical Front Desk & Patient Concierge

City of Hope; Crystal Lake (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

HSA

PTO

Wellness program

Job summary

Illinois Cancer Specialists in Crystal Lake, IL is seeking a friendly receptionist for a full-time front-desk role. You will greet patients, collect demographic and insurance information, and process co-pays while maintaining a welcoming lobby and supporting clinic operations.

Ideal candidates have a high school diploma or equivalent and at least five years of office experience, preferably in a medical setting, with a focus on confidentiality and accurate data handling.

Qualifications

• High school diploma or equivalent required.
• Minimum five years office experience, preferably in a medical setting.
• Experience greeting patients and handling front-desk processes is preferred.

Responsibilities

• Greets patients and visitors in a prompt, courteous and professional manner.
• Obtains demographic and insurance information and collects copies of insurance cards and licenses.
• Updates demographic and insurance information in the system as needed.
• Collects co-pays, deductibles and other amounts at time of visit.
• Maintains a neat, orderly lobby area and supports front-office efficiency.
• Identifies no-shows and notifies patients as required.
• Protects patient confidentiality and adheres to clinic policies and standards.
• Covers other front-office functions and assists with typing and correspondence as requested.

Skills

Customer service

Front desk

Medical office

Education

High school diploma or equivalent

Job description

Illinois Cancer Specialists in Crystal Lake, IL is seeking a friendly receptionist for a full-time front-desk role. You will greet patients, collect demographic and insurance information, and process co-pays while maintaining a welcoming lobby and supporting clinic operations.

Ideal candidates have a high school diploma or equivalent and at least five years of office experience, preferably in a medical setting, with a focus on confidentiality and accurate data handling.