Medical Front Desk Specialist — Patient Care & Scheduling

Automatic Data Processing, Inc.; Lawrenceville (GA); On-site; USD 21,000 - 23,000; Full time

Job summary

Gwinnett Pulmonary & Sleep in Lawrenceville, GA is seeking a Medical Receptionist to serve as the first point of contact for patients and support smooth front-office operations.

The role includes greeting patients, checking in, scheduling, answering calls, handling billing inquiries, and maintaining a clean, compliant front office environment. A 1–3 year medical office background is preferred, with EMR and scheduling software proficiency.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1-3 years of experience in a medical office or healthcare setting.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency with EMR systems and scheduling software.
• Knowledge of medical terminology and insurance processes is a plus.

Responsibilities

• Greet patients and check in for appointments.
• Verify insurance information and collect documentation.
• Schedule and manage patient appointments; coordinate with staff.
• Answer calls, direct inquiries, and handle voicemail.
• Process patient payments and issue receipts.
• Maintain a clean, organized front office and stocked supplies.
• Ensure HIPAA compliance and patient confidentiality.

Skills

Patient interaction

Communication

Organization

Education

High school diploma or equivalent

Tools

EMR systems

Scheduling software

Job description

Gwinnett Pulmonary & Sleep in Lawrenceville, GA is seeking a Medical Receptionist to serve as the first point of contact for patients and support smooth front-office operations.

The role includes greeting patients, checking in, scheduling, answering calls, handling billing inquiries, and maintaining a clean, compliant front office environment. A 1–3 year medical office background is preferred, with EMR and scheduling software proficiency.