Medical Front Desk Specialist – Patient Care & Scheduling

Gainesville Pediatric Associates Inc; Gainesville (FL); On-site; USD 20,664,000 - 26,174,400; Full time

Job summary

Gainesville Pediatric Associates Inc. is seeking a full-time front office receptionist in Gainesville, FL.

You will greet patients, handle intake forms, schedule appointments, verify insurance, collect payments, and maintain accurate patient data in the EHR/EMR while upholding HIPAA standards. The role requires 1 year of medical office experience and willingness to work 7:45am–5:00pm, Monday to Friday, with 1–2 Saturdays per month and occasional closing rotations.

Qualifications

• Front desk experience in medical office desired.
• Experience with insurance verification is a plus.
• Ability to maintain patient confidentiality and HIPAA compliance.

Responsibilities

• Greet patients, provide intake forms, and maintain a welcoming reception area.
• Schedule appointments, manage cancellations, and send timely reminders.
• Process New patient and Newborn registrations accurately.
• Verify eligibility, collect co-pays/deductibles, and process payments.
• Update demographics in the EHR/EMR and protect patient confidentiality.
• Send referrals and obtain required authorizations as requested.
• Assist with Saturday scheduling as needed; full-time, Mon-Fri 7:45am–5:00pm.

Skills

Patient services

Scheduling

New patient intake

Billing & Insurance

Data management

Referrals & authorizations

EHR/EMR

Tools

EHR/EMR system

Job description

Gainesville Pediatric Associates Inc. is seeking a full-time front office receptionist in Gainesville, FL.

You will greet patients, handle intake forms, schedule appointments, verify insurance, collect payments, and maintain accurate patient data in the EHR/EMR while upholding HIPAA standards. The role requires 1 year of medical office experience and willingness to work 7:45am–5:00pm, Monday to Friday, with 1–2 Saturdays per month and occasional closing rotations.