Healthcare Front Desk Specialist

Capital Health (US); Lawrenceville (GA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

FSA

Retirement Savings

AD&D Insurance

Paid Time-Off

Job summary

Capital Health Medical Group in Lawrenceville, GA seeks a friendly receptionist to handle telephones, scheduling, and patient check-in/out. You will verify demographics, insurance details, and collect co-pays while maintaining HIPAA protocols and a welcoming environment for all patients.

The role supports front-office operations across Capital Health Medical Group practices, requiring strong communication, basic Excel/Office skills, and a professional demeanor in a fast-paced clinical setting.

Qualifications

• High School diploma or equivalent required.
• 1 year of receptionist or customer service experience in healthcare preferred.
• Familiarity with ICD-10 and CPT codes desirable.
• Excellent communication and interpersonal skills; professional demeanor.

Responsibilities

• Answer phones promptly and route calls to the appropriate area.
• Schedule and cancel appointments; prepare patient charts and documentation.
• Register patients and verify demographics and insurance information.
• Collect co-pays and balances at check-in; manage at check-out per policy.
• Maintain HIPAA privacy compliance and patient rights guidelines.

Skills

Customer service

Medical terminology

HIPAA compliance

Phone etiquette

Multitasking

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health Medical Group in Lawrenceville, GA seeks a friendly receptionist to handle telephones, scheduling, and patient check-in/out. You will verify demographics, insurance details, and collect co-pays while maintaining HIPAA protocols and a welcoming environment for all patients.

The role supports front-office operations across Capital Health Medical Group practices, requiring strong communication, basic Excel/Office skills, and a professional demeanor in a fast-paced clinical setting.