Front Desk Medical Receptionist — Patient Care & Operations

Piedmont Urgent Care by WellStreet; Commerce (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Life-Work Balance

Competitive Pay & Benefits

Paid Time Off

401K with Company Match

Wellness Programs

Professional Growth

Job summary

Piedmont Urgent Care is seeking a friendly Patient Services Representative (Medical Receptionist) in Commerce, GA. You will be the first point of contact, manage front-office tasks, and support clinic workflow with a patient-focused approach.

The role requires 1+ year medical front-desk experience, strong communication, and EMR/EPIC familiarity. Full-time, on-site position with shifts from 8 AM–8 PM, no overnights, and benefits including medical, dental, vision, and 401K.

Qualifications

• High school diploma or equivalent; medical admin certification is a plus.
• 1+ year experience in a medical office or healthcare setting as a Medical Receptionist.
• Strong communication, attention to detail and multitasking in a busy environment.
• Experience with EMR systems, EPIC preferred.

Responsibilities

• Warm welcome and assist all patients and visitors with a positive attitude.
• Maintain confidentiality and organize patient and business documents.
• Verify insurance benefits, eligibility and provide policy information.
• Determine and collect patient financial responsibility.
• Support practice manager, providers and staff for smooth daily operations.
• Ensure HIPAA/OSHA compliance and proper documentation.
• Travel to other Piedmont Urgent Care locations as needed.
• Perform other duties as assigned.

Skills

Strong communication

Attention to detail

Multitasking

EMR software experience

EPIC preferred

Education

High school diploma or equivalent

Medical Administrative Assistant certificate (a plus)

Tools

EPIC

EMR software

Job description

Piedmont Urgent Care is seeking a friendly Patient Services Representative (Medical Receptionist) in Commerce, GA. You will be the first point of contact, manage front-office tasks, and support clinic workflow with a patient-focused approach.

The role requires 1+ year medical front-desk experience, strong communication, and EMR/EPIC familiarity. Full-time, on-site position with shifts from 8 AM–8 PM, no overnights, and benefits including medical, dental, vision, and 401K.