Medical Front Desk Coordinator

Gwinnett Pulmonary Group, PC; Lawrenceville (GA); On-site; USD 21,000 - 23,000; Full time

Job summary

Gwinnett Pulmonary Group, PC is seeking a Medical Receptionist in Lawrenceville, GA. The role is the first point of contact for patients, handling check-in, scheduling, phones, and general front-office duties to ensure a smooth patient experience.

A friendly, professional demeanor, accurate data entry in EMR, and knowledge of insurance processes are essential. You will collaborate with clinical staff to maintain organized records and support efficient daily operations.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1-3 years of experience in a medical office or healthcare setting.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in EMR systems and scheduling software.
• Knowledge of medical terminology and insurance processes is a plus.

Responsibilities

• Greet patients and check them in, verify insurance, and collect forms.
• Schedule and manage patient appointments; confirm and adjust as needed.
• Answer calls, direct inquiries, and manage voicemails.
• Process patient payments and maintain front-office supplies.
• Assist with patient check-out and follow-up instructions.
• Ensure HIPAA compliance and patient confidentiality.

Skills

EMR Proficiency

Medical Terminology

Insurance Knowledge

Communication

Organizational Skills

Multitasking

Appointment Scheduling

Customer Service

Confidentiality

HIPAA Compliance

Teamwork

Education

High school diploma or equivalent

Associate degree in related field

Job description

Gwinnett Pulmonary Group, PC is seeking a Medical Receptionist in Lawrenceville, GA. The role is the first point of contact for patients, handling check-in, scheduling, phones, and general front-office duties to ensure a smooth patient experience.

A friendly, professional demeanor, accurate data entry in EMR, and knowledge of insurance processes are essential. You will collaborate with clinical staff to maintain organized records and support efficient daily operations.