Medical Front Desk & Patient Coordination Specialist

Talentify; Concord (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our team. You will be the first contact for patients, creating a positive experience while supporting daily medical office operations.

Responsibilities include greeting patients, answering calls, scheduling, registering new patients, and assisting with billing and records. This role requires strong communication, attention to detail, and HIPAA compliance in a fast-paced environment.

Qualifications

• High School Diploma or GED equivalent.
• 2+ years of administrative support experience in a medical environment preferred.
• Knowledge of health insurance processes, including pre-authorization, insurance verification, CPT codes and ICD-9/ ICD-10 coding preferred.
• Excellent customer service and interpersonal skills.
• Strong communication, multitasking, and problem-solving skills.
• Ability to thrive in a fast-paced and demanding work environment.
• HIPAA confidentiality and discretion required.

Responsibilities

• Greet patients upon arrival and address questions and concerns.
• Answer incoming calls, provide information, transfer calls, and take messages as needed.
• Schedule appointments and manage multiple provider calendars.
• Register new patients and update demographics and financial information.
• Facilitate patient flow by notifying providers of arrivals and delays.
• Maintain patient records through data entry, faxing, and scanning.
• Collect payments including deductibles, coinsurance, balances, copays, and OTC sales.
• Review billing claims and denials; gather information to resolve issues.

Skills

Customer service

Communication

Multi-tasking

Problem-solving

HIPAA compliance

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our team. You will be the first contact for patients, creating a positive experience while supporting daily medical office operations.

Responsibilities include greeting patients, answering calls, scheduling, registering new patients, and assisting with billing and records. This role requires strong communication, attention to detail, and HIPAA compliance in a fast-paced environment.