Medical Front Desk & Scheduling Specialist

OneOncology, LLC; Powell (TN); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Employee assistance program

Corporate discounts

Paid time off

Job summary

Tennessee Urology is seeking a detail-oriented Front Office Coordinator to join our Knoxville region team. You will manage patient intake, scheduling, and paperwork while maintaining a warm, professional, and compliant front desk presence.

Ideal candidates have at least two years of medical front desk experience, strong communication skills, and familiarity with Practice Management and EHR systems. Travel to other sites may be required.

Qualifications

• Two years front office experience, preferably in a medical setting.
• Excellent customer service and communication skills.
• Proficient with medical terminology and coding basics (ICD/CPT).
• Comfortable using Practice Management and EHR systems.
• Able to safeguard patient privacy and HIPAA compliance.

Responsibilities

• Create a positive first impression and provide a caring, professional front-desk presence.
• Schedule appointments and assist with prescribed tests and physician-directed testing.
• Gather and organize patient paperwork for daily appointments.
• Collect co-pays and balances at check-in and input into Practice Management.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan insurance cards and IDs; verify referrals and attach to appointments.
• Reconcile daily payment batches and report to Site Manager.
• Schedule follow-up procedures and coordinate ASC visits as needed.
• Assist patients with Phreesia registration.
• Occasionally travel to other sites within a reasonable geographic region.

Skills

Front desk experience

Customer service

HIPAA compliance

Medical terminology

Communication skills

Education

High School Diploma or GED

Tools

Practice Management

EHR

Ntierprise

Job description

Tennessee Urology is seeking a detail-oriented Front Office Coordinator to join our Knoxville region team. You will manage patient intake, scheduling, and paperwork while maintaining a warm, professional, and compliant front desk presence.

Ideal candidates have at least two years of medical front desk experience, strong communication skills, and familiarity with Practice Management and EHR systems. Travel to other sites may be required.