Medical Front Desk & Scheduling Specialist

ReFocus Eye Health; King of Prussia (PA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

401(k) with matching

Health, dental, and vision insurance

Disability insurance

Life insurance

Flexible spending account

Paid time off

Zusammenfassung

ReFocus Eye Health is seeking a friendly Medical Group Front Desk Representative to welcome patients, handle check-ins and scheduling, and support daily operations in a busy ophthalmology practice.

This in-person, on-site role emphasizes accurate data entry, insurance verification, patient communication, and a high standard of service, with opportunities for professional growth and teamwork across multiple locations.

Qualifikationen

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.
• Prior experience in ophthalmology (bonus).
• Familiarity with Electronic Medical Records (EMR).

Aufgaben

• Be the Patient's First Point of Contact: Greet patients warmly, manage check-ins/check-outs, and answer questions with clarity and compassion.
• Masterful Scheduling & Coordination: Efficiently schedule appointments, manage provider schedules, and keep workflow running smoothly.
• Expert Communication & Organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial Accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem Solving & Patient Advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
• Team Collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

Kenntnisse

Customer service

Communication

Teamwork

Data entry

Interpersonal skills

Ausbildung

High school diploma

Tools

EMR familiarity

Jobbeschreibung

ReFocus Eye Health is seeking a friendly Medical Group Front Desk Representative to welcome patients, handle check-ins and scheduling, and support daily operations in a busy ophthalmology practice.

This in-person, on-site role emphasizes accurate data entry, insurance verification, patient communication, and a high standard of service, with opportunities for professional growth and teamwork across multiple locations.