Medical Front Desk & Scheduling Specialist

Marshall Health; Huntington, Northern (VA, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Marshall Health is seeking a Front Desk Registration clerk for the Ob/Gyn department in Huntington, WV. The role involves greeting patients, registering, and handling calls with professional telephone etiquette.

You will schedule appointments, collect demographic and insurance information, and assist with billing questions. Ideal candidates have at least six months of medical office experience, knowledge of medical terminology, and basic computer skills.

Qualifications

• High school graduate or GED required.
• Six months work experience in a medical office setting preferred.
• Knowledge of medical terminology and basic computer skills desirable.

Responsibilities

• Greet and register patients professionally and handle communications.
• Answer phones promptly and route calls; take complete messages.
• Schedule patient appointments and confirm one day prior.
• Collect demographic and insurance information; manage payments and petty cash.
• Assist patients with basic insurance or billing inquiries and refer to staff as needed.

Skills

Customer service

Phone etiquette

Medical terminology

Education

High School Diploma or GED

Tools

MS Office

EMR software

Job description

Marshall Health is seeking a Front Desk Registration clerk for the Ob/Gyn department in Huntington, WV. The role involves greeting patients, registering, and handling calls with professional telephone etiquette.

You will schedule appointments, collect demographic and insurance information, and assist with billing questions. Ideal candidates have at least six months of medical office experience, knowledge of medical terminology, and basic computer skills.