Front Desk Registration - Marshall Ob/Gyn

Marshall Health; Huntington, Northern (VA, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Marshall Health is seeking a Front Desk Registration clerk for the Ob/Gyn department in Huntington, WV. The role involves greeting patients, registering, and handling calls with professional telephone etiquette.

You will schedule appointments, collect demographic and insurance information, and assist with billing questions. Ideal candidates have at least six months of medical office experience, knowledge of medical terminology, and basic computer skills.

Qualifications

• High school graduate or GED required.
• Six months work experience in a medical office setting preferred.
• Knowledge of medical terminology and basic computer skills desirable.

Responsibilities

• Greet and register patients professionally and handle communications.
• Answer phones promptly and route calls; take complete messages.
• Schedule patient appointments and confirm one day prior.
• Collect demographic and insurance information; manage payments and petty cash.
• Assist patients with basic insurance or billing inquiries and refer to staff as needed.

Skills

Customer service

Phone etiquette

Medical terminology

Education

High School Diploma or GED

Tools

MS Office

EMR software

Job description

Front Desk Registration - Marshall Ob/Gyn

1600 Medical Center Dr, Huntington, WV 25701, USA

Job Description

Posted Monday, January 19, 2026 at 5:00 AM

Job Responsibilities:

• Greets and registers all incoming patients professionally. Handles incoming and outgoing communications concisely and in a pleasant manner.
• Answers telephone promptly, courteously using good telephone etiquette taking complete messages, providing adequate information and routing callers properly.
• Schedules patient appointments for all physicians confirming the appointment one-day prior.
• Obtains complete and accurate demographic and insurance information for each patient.
• Collects on patient accounts and/or co-payments as indicated, maintaining accurate accounting of the petty cash fund daily and adequate change to facilitate payments.
• Responds to patient inquires with regard to basic insurance or billing questions or provide a referral to appropriate staff member.
• Restocks and maintains assigned work station and equipment in a neat and orderly fashion.
• Facilitates location of records, reports or other significant information or request by the physicians.
• Performs other duties as assigned or requested.

Education: High school graduate or GED
Experience: Six months work experience in a medical office setting. Knowledge of medical terminology, word processing and computer experience desirable. Candidates who present themselves in a professional manner, both in person and on the telephone are preferred.

1600 Medical Center Dr, Huntington, WV 25701, USA