Medical Front Desk & Scheduling Specialist

Paycom; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I in Irving, TX to manage front office operations in a medical setting. You will handle calls, scheduling, registrations, and patient flow while ensuring accuracy and confidentiality.

Proficiency with EMR, Excel, and office software is preferred. Responsibilities include check-in/out, collections, data entry, chart preparation, and maintaining orderly front desk functions.

Qualifications

• High school diploma or GED required.
• Minimum two years' experience in a medical office or front desk role preferred.
• Proficient with basic computer programs and MS Excel.

Responsibilities

• Answer and screen high-volume telephone calls courteously and record messages.
• Schedule patient appointments and procedures per policies.
• Check-in patients on arrival and check-out at departure.
• Obtain accurate information and ensure forms are complete.
• Collect patient and insurance payments and reconcile charges daily.
• Verify balances and refunds; inform patients about unpaid balances.
• File records in EMR, and prepare and scan charts.
• Transcribe letters and create forms as needed.
• Maintain confidential files and organization of front office.
• Monitor office supplies and maintain front desk efficiency.
• Maintain patient confidentiality and adapt to changing demands.

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I in Irving, TX to manage front office operations in a medical setting. You will handle calls, scheduling, registrations, and patient flow while ensuring accuracy and confidentiality.

Proficiency with EMR, Excel, and office software is preferred. Responsibilities include check-in/out, collections, data entry, chart preparation, and maintaining orderly front desk functions.