Medical Front Desk & Scheduling Coordinator

St. Mary's Health Care System; Athens (GA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

St. Mary's Health Care System in Athens, GA is seeking a Full-time Call Center representative for day shift in our front desk operations.

You will schedule appointments, route calls, verify insurance, and assist with patient check-in/check-out, while maintaining accurate records in our EMR system. Ideal candidates have at least 1 year of front office or medical records experience, strong customer service skills, and familiarity with Meditech or similar EMR software.

Qualifications

• High school diploma or GED required.
• 1 year front office and/or medical records experience preferred.
• Familiar with EMR systems and medical terminology.
• Basic knowledge of Microsoft Office and internet applications.
• Must maintain confidentiality and professionalism in patient interactions.

Responsabilités

• Greet and assist patients and visitors.
• Secure accurate insurance and demographic information for entry into the system.
• Answer and route incoming telephone calls.
• Assist with patient check-in/check-out and scheduling of diagnostic procedures or future appointments.
• Perform medical records duties including filing, scanning, and send outs.

Connaissances

Interpersonal skills

Customer service

Attention to detail

Communication skills

Formation

High school diploma or GED

Outils

Meditech

EMR systems

MS Office

Description du poste

St. Mary's Health Care System in Athens, GA is seeking a Full-time Call Center representative for day shift in our front desk operations.

You will schedule appointments, route calls, verify insurance, and assist with patient check-in/check-out, while maintaining accurate records in our EMR system. Ideal candidates have at least 1 year of front office or medical records experience, strong customer service skills, and familiarity with Meditech or similar EMR software.