Medical Front Desk & Scheduling Specialist

Trinity Health

Athens (GA)

On-site

USD 32,000 - 42,000

Full time

8 days ago

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Job summary

Trinity Health Mid-Atlantic is seeking a full-time Call Center/Front Desk Associate for a day shift in Athens, GA. The role covers appointment scheduling, referrals, task box management, and front desk check-in/check-out coverage as needed to support our medical practice.

You will greet patients, secure accurate insurance and demographic information, answer calls, and assist with billing questions. The position requires 1 year of front-office experience and familiarity with EMR systems and

Qualifications

Requires a detailed working knowledge of modern administrative practices and procedures.
Must be knowledgeable of system and department policies and be familiar with the interaction of other departments and physician offices for referral purposes.
Must have strong working knowledge of computer operations as they relate to the department.

Responsibilities

Handle incoming and outbound calls for appointment scheduling, referrals, and front desk coordination.
Greet and assist patients and visitors, verify insurance and demographics for the record system.
Perform front desk duties including check-in/check-out and assist with billing questions as needed.
Process medical records tasks such as filing, scanning, and sending out records.