Patient Care Front Desk Specialist

MedLink Georgia; Hartwell (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

MedLink Georgia seeks a Front Office Assistant to join our patient-centered team in Georgia. You will greet patients, answer calls, manage appointment scheduling in the electronic health record, and verify insurance while assisting with billing and administrative tasks.

Strong communication and attention to detail are essential. The ideal candidate will have MOA or related office training or equivalent secretarial experience in healthcare, with the ability to work independently and support a

Qualifications

• Must have MOA program or technical school business training with 1 year experience, or HS diploma with 1 year healthcare secretarial experience, or HS diploma with 3 years general secretarial experience.
• Some knowledge of medical terminology.

Responsibilities

• Greet patients and visitors and provide exceptional customer service.
• Answer phones and route calls or create patient cases.
• Schedule appointments in the EHR system and update calendars.
• Verify insurance eligibility and explain sliding fee scale to patients.

Skills

Communication skills

Patient relationships

Independent work

Education

MOA/Technical school in business

High school diploma + healthcare secretarial experience

Tools

Electronic Health Record (EHR) software

Office equipment (copier/scanner/fax)

Job description

MedLink Georgia seeks a Front Office Assistant to join our patient-centered team in Georgia. You will greet patients, answer calls, manage appointment scheduling in the electronic health record, and verify insurance while assisting with billing and administrative tasks.

Strong communication and attention to detail are essential. The ideal candidate will have MOA or related office training or equivalent secretarial experience in healthcare, with the ability to work independently and support a