Medical Front Desk & Patient Experience Specialist

My Access Medical Clinic; Sylvester (GA); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off and company holidays

Vision insurance

Descripción de la vacante

My Access Medical Clinic in Sylvester, GA is seeking a Medical Receptionist to create a welcoming, efficient front-desk experience. You’ll greet patients, manage appointments, handle phone calls, and oversee check-in and check-out with professionalism.

You’ll verify insurance, update EMR records, collect payments, keep the lobby organized, and support outreach and weekly reporting. Maintaining HIPAA compliance and confidentiality is essential in daily interactions and administrative tasks.

Formación

• High school diploma required.
• Experience in a fast-paced, high-volume environment.
• Medical office or EMR experience preferred.
• Strong multitasking, organizational and computer skills.
• Customer service background.
• Valid driver''s license, auto insurance, and ability to travel.

Responsabilidades

• Greet and check in/out patients professionally and efficiently.
• Manage patient scheduling, verify insurance, and update EMR records.
• Answer and route phone calls with courtesy.
• Collect and process patient payments, including cash, credit card, and deposits.
• Maintain patient lobby flow and ensure a positive experience.
• Order office supplies and assist with administrative tasks.
• Uphold HIPAA and confidentiality standards.
• Support outreach, enrollment initiatives, and weekly reporting.
• Other duties as assigned.

Conocimientos

Customer service

Multitasking

Organizational skills

Computer skills

Educación

High school diploma

Herramientas

EMR software

Descripción del empleo

My Access Medical Clinic in Sylvester, GA is seeking a Medical Receptionist to create a welcoming, efficient front-desk experience. You’ll greet patients, manage appointments, handle phone calls, and oversee check-in and check-out with professionalism.

You’ll verify insurance, update EMR records, collect payments, keep the lobby organized, and support outreach and weekly reporting. Maintaining HIPAA compliance and confidentiality is essential in daily interactions and administrative tasks.