Healthcare Front Desk & Scheduling Coordinator

University of Maryland Medical System Corporation; La Plata (MD); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

Pay range: $17.68 - $24.76

Zusammenfassung

University of Maryland Medical System Corporation seeks a full-time front desk associate to support clinical operations. You will manage calls, scheduling, patient registration, and copay collections while ensuring accurate demographics and insurance data are captured.

Responsibilities include verifying appointments, updating charts, processing referrals, and discharging patients per policy. Prior healthcare front-desk experience is preferred.

Qualifikationen

• High School Diploma or GED is required.
• One year of customer service experience is required; front-desk experience preferred.
• Healthcare setting experience preferred; scheduling and registration certification preferred.

Aufgaben

• Receive and screen visitors and calls, provide general information.
• Verify appointments and contact patients to confirm timings.
• Capture accurate patient demographics and insurance data.
• Register patients at visits and collect co-pays and balances.
• Schedule physician visits and maintain calendars.
• Process referrals and notify staff of patient arrivals.
• Prepare exam rooms and maintain clean, stocked spaces.
• Maintain patient records and discharge documentation as needed.
• Perform other duties as assigned.

Kenntnisse

Customer service

Telephone management

Scheduling

Registration

Copay collections

Data entry

Ausbildung

High School Diploma or GED

Jobbeschreibung

University of Maryland Medical System Corporation seeks a full-time front desk associate to support clinical operations. You will manage calls, scheduling, patient registration, and copay collections while ensuring accurate demographics and insurance data are captured.

Responsibilities include verifying appointments, updating charts, processing referrals, and discharging patients per policy. Prior healthcare front-desk experience is preferred.