Medical Front Desk Receptionist & Scheduler

Encore Rehabilitation, Inc.; Cullman (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Encore Rehabilitation, Inc. seeks a qualified Front Office/Receptionist in Cullman, AL. This non-licensed role requires completing an on-the-job training program to perform general office duties and support patient services.

The receptionist coordinates patient appointments, maintains medical records including Medicare re-certifications, and handles daily charges and copayments while managing phone inquiries and filing. Other duties may be assigned by the Office Manager/Clinical Director.

Qualifications

• Must have completed the twelfth grade level of school.
• Experience as secretary/receptionist preferred.

Responsibilities

• Coordinates and schedules patients’ appointments.
• Maintains patient records including scheduling 30-day re-evaluations and re-certifications for Medicare.
• Records daily patient charges and assists with deposits.
• Tracks patient deductibles and copayments.
• Handles general receptionist/secretarial duties such as answering calls and filing.
• Processes dictation and forwards to referring doctor including Medicare recerts.
• Performs duties as assigned by Office Manager/Clinical Director.
• Receptionist duties: Answering phone before the third ring with a pleasant voice.

Skills

Coordinating appointments

Handling patient charges

Customer service

Education

High school diploma or equivalent

Job description

Encore Rehabilitation, Inc. seeks a qualified Front Office/Receptionist in Cullman, AL. This non-licensed role requires completing an on-the-job training program to perform general office duties and support patient services.

The receptionist coordinates patient appointments, maintains medical records including Medicare re-certifications, and handles daily charges and copayments while managing phone inquiries and filing. Other duties may be assigned by the Office Manager/Clinical Director.