Medical Front Desk & Patient Services Specialist

Riverside Hospital; Williamsburg (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Hospital in Williamsburg, Virginia is seeking a friendly front desk team member to handle patient registration, check-in and check-out, verify insurance eligibility, and update demographics in the registration system.

You will greet patients, answer multi-line phone calls, schedule appointments, manage referrals, collect payments, and support other practices in the region as needed. The role emphasizes excellent customer service and accurate, courteous communications.

Qualifications

• Education: High School Diploma or GED (Required)
• Experience: 1 year Medical Office experience (Preferred)

Responsibilities

• Checks patients in and out and updates demographics in the registration system.
• Collects payments for appointments, forms, or past due balances.
• Schedules and reschedules appointments and manages referrals.
• Completes chart prep and prints visit-related documents (consents, receipts, visit summaries).
• Greets patients with professional, friendly service and maintains a helpful, organized reception area.

Education

High School Diploma or GED

Job description

Riverside Hospital in Williamsburg, Virginia is seeking a friendly front desk team member to handle patient registration, check-in and check-out, verify insurance eligibility, and update demographics in the registration system.

You will greet patients, answer multi-line phone calls, schedule appointments, manage referrals, collect payments, and support other practices in the region as needed. The role emphasizes excellent customer service and accurate, courteous communications.