Patient Access Specialist: Registration & Revenue Cycle

Riverside Health System; Williamsburg (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Williamsburg, VA is seeking a Patient Access representative to oversee registration across patient types and support the Revenue Cycle.

You will verify demographics, protect PHI, and deliver excellent customer service while following EMTALA and data integrity standards in a fast-paced environment.

Strong attention to detail and communication skills are essential to succeed in this role.

Qualifications

• High School Diploma or GED is required.
• 1 year of billing, customer service, or patient registration preferred.
• CHAA certification preferred within 1 year.
• Regulatory compliance and patient safety practices apply.

Responsibilities

• Register patients and verify information with a high level of customer service.
• Collect and document demographic and financial data accurately.
• Maintain patient safety and confidentiality of PHI.
• Review daily reports and ensure data integrity in the system.
• Handle patient inquiries related to registration.
• Process payments and Time of Service collections.
• Follow EMTALA rules when registering patients in ED/OB.
• Complete forms and collect documents as required by registration type.

Skills

Customer service

Attention to detail

Communication

Data entry

Education

High School Diploma or GED

Job description

Riverside Health System in Williamsburg, VA is seeking a Patient Access representative to oversee registration across patient types and support the Revenue Cycle.

You will verify demographics, protect PHI, and deliver excellent customer service while following EMTALA and data integrity standards in a fast-paced environment.

Strong attention to detail and communication skills are essential to succeed in this role.