Patient Care Front Desk Specialist

MedStar Health; Washington (District of Columbia); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Health is seeking an Office Assistant to perform clerical and patient care tasks essential to daily operations in the assigned department. Duties include patient registration, scheduling, insurance verification, charge entry, and coordinating services for patients, while ensuring rooms are prepared and staff are supported.

The role requires excellent customer service, strong communication, and the ability to multi-task.

Qualifications

• Experience in customer service roles.
• Excellent written and verbal communication skills.
• Strong organization and ability to multi-task in a fast-paced environment.

Responsibilities

• Register and greet patients, triage inquiries, and guide them to the appropriate staff.
• Process patient registrations, scheduling, and insurance verification per guidelines.
• Assist with front desk duties, billing support, and care coordination under supervision.

Skills

Customer service

Verbal & written comms

Multi-tasking

Professional demeanor

Education

High School Diploma or GED

Associate's degree

Bachelor's degree

Tools

Microsoft Office

Job description

MedStar Health is seeking an Office Assistant to perform clerical and patient care tasks essential to daily operations in the assigned department. Duties include patient registration, scheduling, insurance verification, charge entry, and coordinating services for patients, while ensuring rooms are prepared and staff are supported.

The role requires excellent customer service, strong communication, and the ability to multi-task.