Medical Front Desk & Patient Services Specialist

Ocala-Eye-PA; Florida; On-site; USD 32,000 - 45,000; Full time

Job summary

Ocala-Eye-PA is seeking a friendly front desk receptionist to welcome patients, manage check-ins and check-outs, and collect payments. You will review charts for required information and enter new patient data into the computer.

The role requires excellent customer service, the ability to multitask, and a team-oriented mindset. You will support the clinic staff and ensure smooth daily operations in a busy ophthalmology practice.

Qualifications

• High school diploma or equivalent.
• Two years minimum experience in medical practice.
• Excellent customer service and communication skills.
• Ability to manage multiple tasks.
• Empathetic and detail-oriented.

Responsibilities

• Check-in patients with a professional, courteous manner.
• Check-out patients and collect copays and balances.
• Review charts for required information and signatures.
• Enter new patient information into the computer.
• Assist front office and support staff as needed.

Skills

Customer service

Communication

Multitasking

Teamwork

Empathy

Attention to detail

Education

High school diploma or equivalent

Tools

EMR software

Billing software

Job description

Ocala-Eye-PA is seeking a friendly front desk receptionist to welcome patients, manage check-ins and check-outs, and collect payments. You will review charts for required information and enter new patient data into the computer.

The role requires excellent customer service, the ability to multitask, and a team-oriented mindset. You will support the clinic staff and ensure smooth daily operations in a busy ophthalmology practice.